Service history, before/after photos, invoices, online payment, estimate approval — all in one branded portal that opens in any browser. No app store gymnastics.
Asking a customer to download a pool-service app is asking too much. Most won't. A web portal is one tap from a text message — no install, no account creation friction, no store reviews to worry about. Open rates are higher, payment rates are higher, response rates are higher.
And when you ship updates, every customer gets them instantly. No "please update the app" support tickets.
Every visit shows up in their history with the date, the tech name, the chemistry readings, the work performed, and any photos that were uploaded. They can scroll back through their pool's entire history in one screen.
Outstanding invoices show at the top with a one-click pay button. Open estimates show with a clear approve/decline action. Approval is signed and timestamped — no email back-and-forth.
Customers enter their email and PoolPath sends them a one-tap sign-in link. No passwords to forget. No account-creation flow to abandon. Links expire after a short window for security.
You can also send direct links to a specific invoice, estimate, or visit — those open the relevant page after a quick one-tap verification.